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Warranty & Returns

As a result of our highly automated production process, we produce most items fresh upon the placement of an order. Although we do not accept returns, in certain cases, we are willing to provide in store credit and discounts to compensate for instances where you may have ordered the wrong size.

If you receive a product you believe to be damaged or defective, please send an e-mail with your order number, a photo of the product, and we will get back to you within 2-3 business days with our best solutions.

For all damages and replacement inquiries, please e-mail warranty@hellphy.com with all info detailed above.